The policies of our store
Please be aware of the terms and conditions that follow, they will bind you with the Merchant, the owner of the Site. In addition, you accept the same mode of electronic communication with the Merchant for all of your exchanges and that they meet all the requirements of a written communication.
We reserve the right to refuse to serve you, cancel an order, close your account, delete or modify the content of the Site or cancel an order whether or not you have complied with these Terms and Conditions.
If you encounter problems with an order, contact us as soon as possible at the following address: firstname.lastname@example.org
These terms and conditions are governed by the laws of the province or state of Quebec or Canada that apply to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Laval is located.
In the event that you believe that an error occurred when placing an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: email@example.com and indicating in sufficient detail the error that has been committed.
Delivery and returns
Unless you have chosen a specific carrier and a delivery time in the transaction for which additional charges may apply, the delivery method and carrier name will be determined by the Merchant and our usual delivery times. in your territory are:
We undertake to deliver your purchases within a reasonable time subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.
The risk of loss and the right of ownership of the good or service purchased are transferred to you at the moment when it is handed over to the carrier or if the goods cross an international border, this risk is transferred to you after the customs clearance.
Cancellation, exchange, cancellation, return, exchange or refund policy
Cancellations of compliant and error-free orders are not permitted.
You can exchange a good that does not suit you. In this case, you must inform the Merchant of the problem that affects your product and obtain from him an exchange authorization. Thereafter, you must, if required by the Merchant, send the goods to his address in order to obtain an exchange.
Exclusions of guarantees
Limitation of guarantee
SUBJECT TO APPLICABLE LAW, THE MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, IN THE CONTENT, ITEMS, PRODUCTS (INCLUDING THE SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE OR ON ITS SERVERS AND IN THE SOFTWARE. ELECTRONIC COMMUNICATIONS.
Limitation of liability
THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FROM THE PURCHASE OF PROPERTY THEREIN, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, THE USE OF DATA OR OTHER INTANGIBLES AND THIS, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our terms and conditions
Confidentiality of personal information
The products and services offered are intended to be sold to adults who have reached the age of majority at your place of residence, ie 18 years in the province of Quebec. By using the Merchant Website you represent him and guarantee that you are of the age of majority at your place of residence.
Accuracy of information
We do everything in our power to ensure that all information posted on our Site is error-free, but we can not guarantee this fact. We may refuse or cancel an order containing an item with a wrong description or price. Unless otherwise indicated, prices are in Canadian currency.
The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or can not be delivered due to a situation beyond our control. We will then cancel the order and refund the sums paid in return, if this is the case.
Your sole remedy for non-compliance of a product description is to return it in its original packaging for reimbursement, in accordance with the refund provisions that apply below.
Registration and password
You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with up-to-date and accurate information and to keep this information current at all times.
You agree to protect the confidentiality of your username and password and access to your computer so that no other person uses it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and any security breaches of which you are aware, within forty-eight (48) hours after becoming aware of such use. situation.
Consent to the policy
By viewing the "Site", you agree to comply with the Policy. We reserve the right to change the Policy at any time and in our sole discretion and without notice. By continuing to view the Site, you express your consent to the changes to the Policy and you agree to be bound by it as amended. We recommend that you review the Policy regularly.
Other applicable agreements
The information collected
Information collected about you may include, without limitation, your name, company name, mailing address, telephone number, email address, fax number, age, cookies, IP addresses, billing address, card number credit and expiry date, etc. We also collect information about your use of the Site, including the dates and times of your visits, the pages viewed, the documents downloaded, the type of web browser you use during your visit and your electronic exchanges with us (especially by e-mail and chat (chat)).
Storage and Privacy
We keep the Information as long as reasonably necessary for the purposes described in the Policy or as required by law for a longer period. We store the Information on secure servers and take reasonable steps to protect the Information from undesired use, loss, modification or disclosure. Our employees, representatives and agents are bound by the Policy. The content of the Site is intended for adults or minors who are represented by adults as the case may be. We do not knowingly collect any information about minors. By using the Site, you guarantee that you are of the age of majority, if it was not the case, you represent that you are assisted by your parents or legal representative, failing which, we kindly ask you to stop to use the Site.
Use of information
We reserve the right to use the Information internally at our discretion, including processing your orders and answering your questions, sending you or sending to your friends, family and colleagues the products you have ordered for them, improve our customer service, our product range, the result of our sales or to keep in touch with you to inform you about promotions, special offers, prints, promotional gifts, discounts and other benefits for which you have voluntarily provided your personal information, provide you with ongoing personalized service and information about our products, services and business; analyze how you use the Site and how you view and administer sales; perform accounting and administration; and note trends and statistics.
Sharing information with third parties
If you visit or buy products on the Site, enter a contest, survey, promotion or special offer, we may share Information with our employees, representatives, agents and partners in accordance with the Policy. Under no circumstances do we knowingly disclose or sell the Information to a third party. We reserve the right to transmit the Information to a third party to transmit the Information to the designated carrier for the delivery of the goods as well as for the purpose of preparing tax returns for sales tax purposes (GST, QST, VAT). We may disclose Information to advertisers for marketing and promotional purposes. The said information transmitted can not however be used to identify you personally. Your name, email, phone number and address will never be knowingly disclosed to advertisers. We reserve the right to disclose the Information in accordance with the law, following a request obtained legally and when necessary, to protect our property, interests and rights.
In accordance with current practices, we may send a cookie to your hard drive to analyze your activities on the Site and to remember you on your next visit. These cookies are only used to identify your computer by our servers during your next visit.
Unsubscribe promotional material
You may also withdraw your consent at any time by contacting us despite the fact that you have consented to the collection, use and / or disclosure of the Information as indicated in this document. If necessary, you can unsubscribe at any time from our newsletter by clicking on the "unsubscribe" link at the bottom of the emails received.